FAQs

Please read through the questions below…

and if we didn’t answer all of yours please give us a call or send us an email!

Can I see the apartment before I commit?

We are always happy to provide tours of our apartments before you make your decision.

 

Do I have to select from what you have available or are you willing to take apartments in other buildings?

We are always looking for opportunities to build on our existing base of apartment inventory. For stays of 6 months or longer we would seriously entertain new additions.

 

Can I bring my pets?

All of our apartments are pet friendly. Some even have dog runs on the property. There may be some restrictions, though, based on size, breed and the number of pets allowed in an apartment. We will always check to be sure you have those answers.

 

Is there parking available?

Some of our properties have parking available on site for an additional charge. Other apartment communities may not offer parking directly, but are able to recommend nearby independent garages.

 

What is the process for renting one of your apartments?

Once you have decided on an apartment we will send you a lease reflecting your rental price and other terms of your stay. We will also send you a statement of authorization detailing methods of payment – we take most major credit cards and certified checks. Once we have received those two documents back we will send you a confirmation with all of your apartment details. We really do want to make it easy.

 

Do you offer housekeeping?

Yes, housekeeping services are available on a weekly or bi-monthly basis at a small additional daily charge.

 

Will someone be there when I arrive at the apartment?

Yes! We greet all of our guests in the apartment lobby with the keys. We will also help you with your luggage and see you to the apartment to answer questions and give a brief building tour if desired.

 

Do I work directly with the onsite apartment staff if I have an emergency?

No, we serve as your single point of contact throughout your stay. We will work with the apartment community staff to ensure that all issues are handles promptly and courteously.

 

Can I extend my stay if plans change?

We understand that it is not always easy to foresee schedule changes that may require an extension of your stay. We ask for at least 10 days notice and will do all that we can to accommodate your request for more time.

Luxury Temporary Housing

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